SugarCRM is a leading Open Source Customer Relationship Management Software suite built with flexibility and customisation in mind.

SugarCRM is used by many large enterprises and is well known for being customisable and feature a rich customer relationship management tool. Scheduling tasks and storing customers data are simple processes thanks to the SugarCRM development team.


SugarCRM's features fit perfectly into the customer life cycle (CLC).



The outer ring represents the features of SugarCRM.

The inner ring represents the stages of the customer life cycle.

• The free trial is a fully functional Open Source version of SugarCRM customer relationship manager.
• It is the perfect solution for those organisations that wish to obtain a feature rich CRM that is affordable.
• Your organisation has the freedom to create as many user seats as required using the one business account.
• A number of templates are available for your organisation to choose from to obtain a comfortable look and feel for your users.
• Logo insertion can be arranged for those businesses that wish to brand their own entity within their version of the CRM application.
• No lock in contracts, just a simple pay by the month system for your business account

If you would like to discuss how this solution will work for you, please contact Orgenen.

• Open Source version of SugarCRM included
• Freedom ? create as many user seats as your organisation requires ( no seat limt )
• Access your CRM application from any location at any time using your web browser
• Pay by the month plan
• No credit card required
• Select from a range of templates
• Custom business templates can be created for your business, please contact Orgenen about this feature
• No contract term

Software Features
SugarCRM offers so much more flexibility than many proprietary CRM applications currently used. SugarCRM will allow your company to possibly save thousands on Customer Relationship software. Also as the application is not closed source, you have the ability to change the product for your use.

Searching
Searching is fundamental for any system that has a large amount of data. Searching can be done via a global non-specific search, or you can search certain areas for more specific criteria.

Campaigns
Launch a marketing campaign straight from the CRM, this gives all your sales staff and customer support teams the same knowledge that the rest of the organisation has.

Customisation
It may be important that another field be added to an account. The system gives the users the ability to do this. Users can tailor the system to meet their own demands.

Events and tasks
Create events for staff inside the system and issues tasks to be done. For example "Call John Smith for 2 month follow up". Events can help staff keep on track with what they need to be doing.

Opportunity management
Be actively pursuing and monitoring opportunities. Opportunities can make or break a business, and you want to use all the tools you can get your hands onto to capitalise on them. Within the CRM there is the ability to create and track opportunities, to increase your organisation's profits.

Document Management
Not everything can be incorporated as plain text and it is often necessary to use external documents or files to compensate. Document management gives users the ability to manage documents with the ability to categorise and search. Large volumes of documents require a management system to handle them effectively.

Case studies
Case studies are useful for analysing research from a qualitative view point. Case studies can help educate from scenarios to help them handle possible future related scenarios. Training time for staff can also be increased by giving them access to self learning tools such as case studies.

Project Management
Create and assign projects to members of staff. Manage sales and general projects all from within the CRM. Project management helps to organise your staff, and enables management to track performance and progress for members of staff.

The SugarCRM product tour is designed to showcase the capabilities of the application.

SugarCRM is a full featured customer relationship manager that is suitable for small and large enterprises.




Orgenen has setup a demonstration version of SugarCRM to allow your business to tryout the application before making a purchase.

Feel free to create contacts, accounts, projects and make changes.

Please note: additional modules to enhance organisational work flow are available for this application.

Login information

Username: will
Password: will

To access the administration section of SugarCRM please click here.

Usage Plans	Single user	Business starter	Small enterprise	Medium enterprise	Large enterprise	Corporate
Supports	1 user	5 users	10 users	20 users	40 users	100 users
Price / month	$29.95	$60.00	$100.00	$180.00	$320.00	$700.00
Setup fee	$60.00	$60.00	$60.00	$60.00	$60.00	$60.00
Allocated disc space	300MB	500MB	1000MB	2000MB	5000MB	10000MB
Allocated bandwidth	1000MB	2500MB	5000MB	7500MB	15,000MB	25,000MB
Contract term	No	No	No	No	No	No
SSL included	Included	Included	Included	Included	Included	Included
Online support	Included	Included	Included	Included	Included	Included
Control panel application	Included	Included	Included	Included	Included	Included
Back up facility	Included	Included	Included	Included	Included	Included

Inquire about purchasing Sugar CRM now



Orgenen has teamed up with Ezi-debit Australia to allow your business to pay your solution by the month.

No credit card required.

If you would like to find out more about Orgenen's pay by the month facility, please Contact Orgenen.

• Direct deposit
• Credit card

Single transaction


PayPal ( please use $AU Australian dollars )

• Send funds electronically using your credit card.
• All funds are traceable, immediate and convenient, use third party secure systems.